AXL Guitars Warranty Info

What is your warranty policy?

A warranty begins when you purchase an item from a dealer, either from a store or online.  All warranties must be handled through the store or company online from whom the item was bought. Please do not contact AXL directly.  The user is responsible for all freight charges with any warranty repair or exchange. If you intend to bring back an item, first check that it is still covered under warranty, and return it to the place of purchase with your receipt to be assessed by the dealer.

Guitars and Basses  
Mayhem Series 5 years
Bloodsport Series5 years
Marquee Series Limited Lifetime
Badwater Series Limited Lifetime
Solid State Amps (unless specified) 2 years
Akita Series 5 years (90-day tube warranty)
Medway Special Series 5 years (90-day tube warranty)
Rapture Series 5 years
Tyrant Bass Series 5 years
Faultline Bass Series 5 years
Effects Pedals 1 year
Hardshell Cases Limited Lifetime

What does the warranty cover?

AXL products are warranted, to the original Purchaser, to be free from defects in material and workmanship. The warranty shall not apply to wearable parts. These items for include, but are not limited to, control knobs, the fretboard, tuning machines, strings and strap buttons on electric guitars, and knobs, feet and handles on amplifiers.

The warranty does not apply if the product has been misused or damaged as a result of neglect, abuse, alteration, improper handling, unauthorized repair or
modification, accident or causes external to the product, such as, but not limited to, excessive heat or humidity.

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